Smart customer engagement

Your customer writes on WhatsApp, and NEXA replies, books and sells.

A Saudi business assistant that works inside WhatsApp around the clock, understands your customer's dialect, completes the order, and hands the conversation to your staff only when needed.

From SAR 299 / month14-day free trialNo credit cardHosted in Saudi Arabia
Al Reef RestaurantUsually replies within seconds
Hi, I'd like to book a table for four tomorrow at dinner9:41 PM
Hello! Sure — tomorrow we have 8:30 or 9:15 PM. Which suits you?9:41 PM
8:309:15
8:30 works9:42 PM
Booked: a table for four, Thursday 8:30 PM. Booking number R-2417. We'll send you a reminder an hour before.9:42 PM
Illustrative WhatsApp conversation
What actually changes

Six things you'll feel from the first week.

1

Replies in your customer's dialect

Tuned to Saudi and Gulf dialects rather than translated, so replies read as if they came from one of your staff.

2

Actually completes the booking and order

It books the appointment, records the order, confirms the address and sends the reference number. The conversation ends with a transaction, not a promise.

3

Hands over to staff smartly

Complaints, negotiations and any case where its confidence drops are transferred to a staff member with the full conversation context.

4

A knowledge base with no coding

Upload your menu, prices or policies and the assistant learns them instantly, without a developer.

5

Works on your current number

It connects to the WhatsApp Business number your customers already know — no new number and no app to download.

6

Turns conversations into data

What people ask most, when orders come in, and where opportunities are lost — in a ready weekly report.

Who it's for

Designed for these first.

  • Restaurants, cafés and delivery chains
  • Clinics and beauty centers
  • Gyms and resorts
  • Online stores and retail
  • Professional services and real estate offices
How to start

Three steps.

  1. Try it for 14 days free and with no credit card, directly from the Platform .
  2. Choose your plan and subscribe monthly or annually through the DIT team.
  3. The DIT team is with you for setup, training and support in Arabic.
Backed by DIT

A Saudi product, with a certified company behind it.

NEXA is a product of DIT Information Technology — backed by the same certifications and registrations that organizations rely on in their projects with DIT.

4ISO certifications: quality, business continuity, environment, and health and safety
+50government, private and non-profit organizations rely on DIT
ArabicSaudi support in Arabic from the DIT team
In-KingdomData hosted inside Saudi Arabia

Need an integration or a bigger implementation? The DIT team connects NEXA to your systems, or builds what fits you.

Book a consultation